This Health and Safety Policy sets out the principles and procedures that guide how cleaning services are delivered in W6. The aim is to protect cleaners, clients, visitors, contractors and the wider public from harm, while maintaining a professional and reliable service in homes, offices and commercial premises.
We are committed to providing a safe and healthy working environment for all cleaners and for anyone who may be affected by our cleaning activities. Health and safety considerations form an integral part of planning and delivering our services. All cleaning operations are carried out in accordance with relevant health and safety legislation and recognised best practice for the cleaning industry.
Management is responsible for putting in place appropriate systems, information and supervision so that cleaners can work safely and confidently at all times. Cleaners are expected to cooperate fully with this policy, follow safety instructions and raise any concerns promptly.
Overall responsibility for health and safety rests with the company management. This includes regularly assessing risks, providing safe equipment and ensuring that cleaners are competent to carry out their tasks.
Supervisors, where appointed, are responsible for monitoring day to day practices on site, checking that agreed methods are followed and taking corrective action where required.
Individual cleaners are responsible for taking reasonable care of their own safety and the safety of others who may be affected by their actions. They must use products and equipment correctly, follow training and guidance, report hazards or incidents, and never undertake work that they believe cannot be carried out safely.
Before commencing regular cleaning at a property, suitable and sufficient risk assessments are carried out to identify potential hazards and evaluate the risk of harm. These assessments cover aspects such as slips and trips, manual handling, use of cleaning chemicals, electrical safety and working in occupied premises.
Findings from the risk assessments are used to develop safe systems of work and clear instructions for cleaners. These may include specific methods for floor cleaning, safe handling of waste, use of colour coded materials to reduce cross contamination, and safe access to high or confined areas. Risk assessments are reviewed periodically and whenever there are significant changes to the working environment or cleaning tasks.
All cleaners receive induction training covering general health and safety responsibilities, emergency procedures, accident reporting and safe working practices. Task specific training is provided on the correct use of equipment and cleaning products, safe manual handling techniques and hygiene standards appropriate to the area being cleaned.
Where work involves higher risk activities, such as use of specialised machinery or working at height using appropriate equipment, additional instruction and supervision is provided. Training needs are reviewed regularly and refresher training is given when required or when procedures change.
Chemical safety is a key priority. Only approved cleaning products are used, and they must remain in their original, clearly labelled containers. Safety data sheets are obtained from suppliers and used to inform risk assessments and safe working instructions.
Cleaners are trained to follow manufacturer instructions, use the correct dilution ratios, and avoid mixing different chemicals. Personal protective equipment, such as gloves or eye protection, is provided where indicated by the risk assessment. Chemicals are stored securely, away from children, pets, food and sources of heat, and are never left unattended in areas accessible to unauthorised persons.
All equipment provided for cleaning tasks, including vacuum cleaners, mops, buckets and specialist machinery, is selected with safety, reliability and suitability in mind. Equipment is maintained in good working order and inspected regularly. Faulty items are taken out of use immediately and repaired or replaced.
Electrical safety is strictly observed. Cleaners must visually check cables, plugs and sockets before use and must not use any equipment that shows signs of damage. Extension leads are used only when necessary and are laid out to minimise trip hazards. Equipment is switched off and unplugged when not in use and is never used with wet hands or in standing water.
Manual handling risks are controlled as far as reasonably practicable. Cleaners are trained in the correct techniques for lifting, carrying, pushing and pulling loads, and are encouraged to minimise manual handling by using trolleys or other aids where appropriate.
Heavy items such as large waste bags, full buckets or machinery are handled by splitting loads where possible or by seeking assistance. Work is organised to reduce repetitive strain, awkward postures and overreaching, with regular short breaks encouraged during physically demanding tasks.
Where identified by risk assessment, personal protective equipment is provided and must be worn. This may include gloves, masks, eye protection, aprons or non slip footwear. Cleaners are instructed on the correct use, limitations and care of their protective equipment.
Good personal hygiene is essential. Cleaners must wash their hands regularly, especially after handling waste or using cleaning chemicals, and before eating or drinking. Where work involves contact with bodily fluids or higher risk contamination, enhanced precautions and disinfection procedures are followed.
Respect for client property, privacy and safety is paramount. Cleaners must ensure that walkways are kept clear during cleaning, that warning signs are used where floors are wet or slippery, and that any hazards created by the work are controlled and removed as soon as possible.
Doors, windows and access points are to be left secure in line with client instructions. Cleaners must not interfere with client equipment or installations except where necessary for cleaning and only in line with agreed procedures. Special care is taken in premises where children, older people or vulnerable individuals may be present.
All accidents, near misses and dangerous occurrences must be reported promptly to management so that they can be investigated and appropriate action taken to prevent recurrence. First aid arrangements are communicated to cleaners, and they are encouraged to seek medical attention whenever required.
Cleaners are briefed on emergency procedures relevant to the premises in which they work, including fire evacuation routes, assembly points and how to raise the alarm. They must always follow site specific emergency instructions and cooperate with building management or emergency services.
Compliance with this Health and Safety Policy is monitored through supervision, inspections, feedback from cleaners and clients, and review of incident reports. Where shortcomings are identified, corrective measures are implemented, which may include additional training, changes to equipment or revision of procedures.
This policy is reviewed regularly to ensure it remains suitable, effective and aligned with current legal requirements and industry guidance. All cleaners are informed of any significant changes. By working together and following this policy, we aim to provide a consistently safe, efficient and professional cleaning service throughout the W6 area.
Give our cleaners W6 company a call today and take advantage of our high quality cleaning services at amazingly low prices.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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